Return & Exchange Policy

1. Scope Applies only to orders placed and paid on our official website. 2. Eligibility Within 14 days of receipt, items with quality issues (defects, major discrepancies) may be returned/exchanged. Custom items (hand-painted/personalized) are non-returnable unless defective. 3. How to Apply Email niluletu94892@gmail.com with order number, issue details, and photos. We’ll reply within 3 business days. 4. Shipping Costs Quality issues: We cover shipping. Non-quality issues: Customer pays return shipping. 5. Non-Returnable Cases Personal preference, wrong size selection; Used, damaged items, or missing parts.